Responsible Gambling

The Maryland Lottery and Gaming Control Agency encourages responsible play.
Remember, it’s only a game.

With the introduction of casinos into the state, Marylanders now have greater access to a variety of gambling and gaming opportunities. While most individuals are able to play responsibly within their limits, some do lose control. For those individuals, what starts out as fun and exciting can lead to dangerous consequences. Problem gamblers jeopardize everything important in their lives – including their family, friends, job and finances.

The state of Maryland is committed to ensuring that individuals have access to assistance with problem gambling should they need. The state offers access to a 24-hour, 365-day helpline, which can be reached at 1-800-522-4700. The helpline connects individuals to services including counseling, treatment, self-help and support groups.

Voluntary Exclusion Program

The Maryland Lottery and Gaming Control Agency operates a voluntary exclusion program for individuals who wish to ban themselves from entering and gambling at all Maryland casinos.

If an individual registers for voluntary exclusion, that individual will be prohibited from entering and gambling at all Maryland casinos. The individual will also be taken off of all casino direct marketing mailing lists and be prohibited from cashing checks and taking credit card advances on casino property.

Things to know about voluntary exclusion:

  • Placement on the list is completely voluntary and your name cannot be added to the list by anyone but yourself.
  • The application must be filled out and submitted in person at Maryland Lottery and Gaming Control Agency headquarters in Baltimore or at any casino in Maryland. To arrange an appointment to submit an application at MLCGA headquarters, please call at 410-230-8798. Applications may be submitted at a Maryland casino anytime during casino operating hours.
  • You must present a government-issued photo ID for the application process.
  • You must not be under the influence of any alcohol or controlled substances during the application process, so you can make a sober and informed decision.
  • You can elect either a two year ban or lifetime exclusion.
  • A person enrolled for a two year exclusion may request removal from the list at the expiration of that time period by completing a Request for Removal Application. A person applying for removal from the VEP must first undergo a problem gambling assessment by a professional who is certified by the state to conduct problem gambling assessments, complete any recommended treatment, and complete a problem gambling treatment and prevention program. The Maryland Lottery will have the final determination on whether an applicant can be removed from the voluntary exclusion list.
  • If you violate the voluntary exclusion program, you are subject to arrest for criminal trespassing.

To view a sample application click here, but the application must be filled out and submitted in person at the Maryland Lottery and Gaming Control Agency headquarters in Baltimore or at any Maryland casino.

To arrange an appointment to submit an application at the MLGCA headquarters, please call the Responsible Gambling Program Coordinator at 410-230-8798. Applications may be submitted at a Maryland casino anytime during casino operation hours.

Maryland Alliance for Responsible Gambling

The Maryland Lottery and Gaming Control Agency is a founding partner in the Maryland Alliance for Responsible Gambling (MARG).  MARG is a statewide partnership focused on coordinating and maximizing resources to address problem gambling in Maryland.

For more information, please visit mdgamblinghelp.org.

Frequently Asked Questions about Problem Gambling

Visit the Maryland Alliance for Responsible Gambling’s website here.

Helpful Resources

  1. Maryland Council on Problem Gambling, 410-375-1421
  2. National Council on Problem Gambling, 1-800-522-4700, www.ncpgambling.org
  3. Maryland Center for Excellence in Problem Gambling, 410-328-4710, www.mdproblemgambling.com
  4. Gamblers Anonymous International Service Office, 213-386-8789, www.gamblersanonymous.org
  5. Gam-Anon International Service Office, 718-352-1671, www.gam-anon.org

News

Maryland Lottery and Gaming Control Agency
Press Release: March 4, 2013

Maryland Lottery Promotions National Problem Gambling Awareness Week

Maryland State Lottery Agency
Press Release: July 11, 2012

Maryland’s Voluntary Exclusion Program Registers 100 Participants: Problem gamblers embrace tool of personal responsibility

Department of Health and Mental Hygiene
Press Release: June 13, 2011

Approximately 1 in 30 Maryland Adults Have a Gambling Problem
Baseline Study Will Help with Design of Prevention and Treatment Services